What can I do on my account Profile page?
You can make the following changes on your Account:
Change your Quit Date: If you relapsed and began
smoking again but want to set another Quit Date, you
can reset your Quit Date from this account. Once you
change your Quit Date, your text messages will
restart again.
Change your password: You can change your password
at anytime.
Change your message schedule: You can change the
time that you receive your messages depending on
your schedule.
Stop the TXT service: If you want to stop the
service at any time, text 'STOP' to 654321 or select
'STOP the TXT messaging service'' on your account
Profile page.
Suspend the TXT service: You can suspend messages
temporarily if going out of the country (to avoid
potential roaming charges) and restart the service
upon return by selecting "STOP/START the TXT
messaging service" on your Profile page.
Access key words: If you have a craving or need help
or information, you can TXT to 654321 these words:
ALCOHOL, STRESS, CRAVE, SLIP, BACK SMOKING, HELP,
STOP, INFO and we will text you back immediately.
Important Reminder: To ensure your account Profile
changes or updates are made successfully, be sure to
select the ‘update my account’ button at the bottom
of the page.
Who do I contact if I'm having problems with my
account?
Not getting your TXT messages or other issues?
Let us know about any problems you have with the
Quittin’ Time by TXT service by reporting a
technical problem to
QuittinTime@gov.bc.ca
 | 
