Cravings, slips, or relapse

What if I get a craving?

Cravings can be worse in certain situations. With Quittin’ Time by TXT services, you can receive tailored messages anytime to get you through the tough spots.

Text the following Key Words to 654321 anytime of the day or night to receive extra support messages when you need it:

• Got a craving for a smoke? TXT CRAVE to 654321
• Got a craving when having a drink? TXT ALCOHOL to 654321
• Got a craving and can’t stop eating? TXT HUNGER to 654321
• Got a craving due to feeling stressed? TXT STRESS to 654321
• Have a slip? Don’t stress – TXT SLIP to 654321
• Gone back to smoking? TXT BACK SMOKING to 654321
• Need more help or information? TXT HELP or INFO to 654321

Call the Quittin’ Time phone line (1.877.455.2233) for one-to-one support from a quit specialist who can help you deal with the cravings around the clock. Remember, texting is a great support, but our helpline provides personalized services, especially if you are struggling.

What if I go back to smoking?

If you've gone back to regular smoking but you want to quit again, you can enter a new Quit Date in your Account Profile and your messages will start over based on your new Quit Date.

You can also call Quittin’ Time at 1.877.455.2233 for one-to-one counselling from a quit specialist to help you get back on track. Our helpline is available 24/7 and you will be paired with a Care Coach who will help you set up a program with seven scheduled counselling sessions to get you through your quit.

If you are undecided but want to stop the text messages temporarily or permanently, you can TXT STOP to 654321 or Login to your Account and select "STOP TXT messaging service'.